Returns & Exchanges
At Pearler, we want you to love your new wardrobe staples, which is why we offer a 30-day return window for all unworn items with original tags attached. If your fit isn't quite right, our streamlined process ensures a quick exchange or full refund to your original payment method.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Place the unworn garments with original packaging and tags into the shipping box and include your printed return slip inside.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.